Privacy Policy

Last updated: May 18, 2026

Urpod™ ("we," "our," or "us") is operated by DBW Digital Ventures LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and application at urpod.app (the "Service"). Please read this policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information we collect

We collect information you provide directly to us, including:

Account information: email address and password when you create an account, or profile information from Google if you use social sign-in
Show preferences: topics, styles, tones, host personas, scheduling preferences, and other configuration choices you make
Feedback data: episode ratings, feedback chips, and preference signals you provide
Usage data: episodes generated, listening history, and feature interactions

We automatically collect certain technical information, including your IP address, browser type, device type, and general location (country/region level) for analytics and service improvement.

2. How we use your information

We use the information we collect to:

Provide, maintain, and improve the Service
Generate personalized podcast episodes based on your preferences
Learn your content preferences to improve future episodes
Process transactions and send billing-related communications
Send transactional emails (account verification, password resets, episode notifications)
Monitor and analyze usage trends to improve user experience
Detect, prevent, and address technical issues and abuse

3. Third-party services

We use trusted third-party services to operate Urpod, including providers for:

Authentication and database hosting
AI-powered content generation and research
Text-to-speech audio production
Website hosting and deployment
Payment processing (when applicable)

Each provider maintains its own privacy policy and security practices. We carefully vet all third-party services we integrate with.

We do not sell your personal information to any third party. We only share data with third-party services as necessary to provide the Service.

4. Data retention

We retain your account information and generated content for as long as your account is active. Episode audio files and transcripts are stored in our database and cloud storage. You may request deletion of your account and associated data at any time by contacting us.

5. Cookies and tracking

We use essential cookies to maintain your authentication session. We do not use third-party advertising cookies or cross-site tracking. We may use basic analytics to understand how the Service is used.

6. Data security

We implement industry-standard security measures to protect your information, including encrypted data transmission (HTTPS), secure authentication, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your account and data
Export your data in a portable format
Opt out of non-essential communications

To exercise any of these rights, please contact us at support@urpod.app.

8. Children's privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will promptly delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

10. Contact us

If you have questions about this Privacy Policy, please contact us at:

DBW Digital Ventures LLC
Email: support@urpod.app